Delivery & Shipping Information


Order before 2pm for same day dispatch Monday - Friday!*
Orders placed over the weekend will be dispatched on the next working day.


UK Delivery

Please note, the listed timeframes are a guideline provided to us by the Royal Mail website. After the order has shipped, the tracking number added to the order notes will notify you of tracking or attempted deliveries. 1st and 2nd Class Signed For do not have a tracking option, though they will still make note of attempted and successful deliveries. We recommend upgrading your shipping choice if you require your products urgently, as delivery times on 1st and 2nd class are not always guaranteed by Royal Mail.


Delivery Method

Cost

Time

Royal Mail 2nd Class Signed For £3.95
Free over £50
2-3 working days
Royal Mail 1st Class Signed For £5.05 Next working day*
*or 1-2 working days
Royal Mail Tracked 24 with Signature £5.35Next working day
Royal Mail Tracked 48 with Signature £4.652-3 working days
Royal Mail Special Delivery by 1pm £8.45Next day by 1pm

International Delivery

We ship worldwide! The following delivery charges apply to orders outside of the United Kingdom. Delivery times vary from 3-5 working days for Europe and 5-14 working days for the rest of the world.

PLEASE NOTE: Unfortunately, due to problems and restrictions with customs, we are no longer able to ship to Spain or the Republic of Ireland (due to AnPost not allowing our customs codes through).


Country

Service

Weight (up to kg)

Cost

Europe Royal Mail 1.00kg From £11.40
Europe Royal Mail 2.00kg From £14.40
Europe/International Courier 5.00kg+ From £22.40

• Orders booked through a courier may be shipped the next working day if ordered close to 2pm.

• Product weights are calculated based on product size attributes and are to be taken as an approximate price. For orders over 5kg shipping prices will be applied at checkout. Courier parcels will be sent via UPS, FedEx or other courier; please note these are not a next day delivery service.

• Orders above £200 will be sent via courier.

• Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order, Star Food (Atomic Health Ltd) will not be responsible for any of the above Duties and Fees. Please check whether your products are legally permitted in your country before you place an order, Atomic Health Ltd will not be responsible in the event the requested products are detained or confiscated by foreign customs.

• Please allow 3-5 working days for any orders placed during a public holiday/sales period to be dispatched.

• Should you have any questions or preferences regarding shipping of any products please contact us with your questions to see what we can do to help.